COMPLIANCE
How to report compliance concerns?
To report suspicious activity, unethical behavior, noncompliance, or potential Fraud Waste or Abuse, please call our Compliance Hotline at 1-844-643-2206 or report online at www.oncohealth.ethicspoint.com.
How to file a complaint?
If you have a complaint about access to OncoHealth, your healthcare provider, or the care you receive, you may also register a complaint online at www.oncohealth.ethicspoint.com or call the number above.
If you believe that OncoHealth has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by mail, email, or phone:
Mail
Attn: Compliance
7000 Central Parkway, Suite 1750
Atlanta, GA 30328
Phone
(888) 916-2616
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone:
Mail
S. Department of Health and Human Services
200 Independent Avenue SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone
1-800-368-1019
800-537-7697 (TDD)
Complaint forms are available at: https://www.hhs.gov/ocr/complaints/index.html